Gambling should be enjoyable entertainment — nothing more. At 98pakr, player safety is not a side note; it is a foundational part of how we operate. This page sets out our commitment to responsible gambling, the tools available to every Pakistani user, and the support available if gambling stops being fun.
Responsible gambling is not a compliance checklist at 98pakr — it shapes how we build and operate the platform. Every Pakistani user, whether they are placing a bet on the PSL final in Lahore or spinning a slot game in Karachi, has access to the same full suite of safety tools from the moment their account is active.
We believe gambling can be a legitimate form of entertainment for adults who approach it with clear limits and a realistic mindset. The problem starts when gambling shifts from entertainment to something driven by financial desperation, emotional distress, or compulsion. Recognising those signs — and giving players the tools to act on them — is what responsible gambling practice is actually about.
All responsible gambling tools on 98pakr are available free of charge. They can be set, adjusted or activated at any time from within your account settings, or by contacting our support team. Changes to limits that increase spending take effect after a cooling-off period; reductions take effect immediately.
Every tool below is available to all users at no cost, accessible from your account settings or via Live Chat. There are no barriers to using them — they are there for your protection.
Set a maximum amount you are permitted to deposit into your 98pakr account within a chosen period — daily, weekly or monthly. Once set, the limit cannot be increased until a mandatory cooling-off period has elapsed. Reductions take effect immediately. Ideal for Pakistani users who want to manage their total spend in PKR with precision.
Define the maximum net loss you are comfortable with over a daily, weekly or monthly period. When your losses reach the set threshold, your account is automatically restricted from further wagering until the limit period resets. This tool is particularly useful for cricket and PSL betting, where a run of losing wagers can add up quickly during a tournament.
Cap the total amount you can place on individual bets or across all wagers within a defined time window. Wager limits provide an additional layer of control beyond deposit limits, preventing large single bets or a high volume of smaller bets from exceeding your personal comfort level — all displayed in PKR.
Set a maximum session duration so the platform automatically logs you out when the time is up. This prevents extended unplanned sessions — a common risk during long live-betting events such as cricket Test matches. Combined with reality check notifications, session limits keep your gambling time conscious and deliberate.
Receive on-screen notifications at intervals you choose — every 30, 60 or 90 minutes — reminding you how long you have been playing and summarising your net session result. These prompts are designed to interrupt the immersive quality of in-play betting and casino games, giving you a natural pause point to decide whether to continue or stop.
If you feel you need a more decisive break from gambling, self-exclusion closes your account for a period you select — ranging from 30 days through to permanent exclusion. During the exclusion period, you will not be able to access the Platform or receive promotional communications. This is the most powerful responsible gambling tool available and should be used without hesitation if needed.
Setting responsible gambling limits on your 98pakr account takes under two minutes. Here is how.
Sign in to your 98pakr account on desktop or mobile.
Navigate to Account Settings via your profile icon in the top right corner.
Find the Responsible Gambling or Player Safety section in your account menu.
Choose your limits in PKR and time periods, then confirm. Reductions apply immediately.
If you cannot find the Responsible Gambling section in your account, or if you want to request self-exclusion immediately, please contact our support team via Live Chat available 24/7 in the Help Centre. Our team will action any safety request as a priority.
Each limit type serves a specific function. Using them together gives you layered protection. Here is what each limit covers and how it works in practical terms for Pakistani users playing with PKR balances.
Caps the total PKR amount you can add to your account in any 24-hour period. Useful for managing daily budget discipline during high-activity periods like PSL match days.
Restricts total deposits across a rolling 7-day window. Provides a broader view of your weekly gambling expenditure expressed in PKR.
Sets an absolute maximum for the calendar month. Recommended as a backstop alongside shorter period limits to prevent overspend across an ICC tournament or football season.
Tracks your actual losses (deposits minus withdrawals minus current balance) and pauses activity when the threshold is reached, regardless of how many deposits you make.
Enforces a hard stop on session duration. When your time runs out, you are logged out automatically — the session ends, whether you are mid-game or not.
Self-exclusion is appropriate whenever gambling feels like it is moving beyond your control — even if you are unsure. It costs nothing and can be activated immediately. There is no stigma in using it; it is exactly what the tool is there for.
During exclusion: Platform access is blocked, promotional emails and communications are suspended, and any pending bets at the time of exclusion are settled in the normal course. Permanently excluded users should contact support regarding any remaining verified balance.
Self-exclusion requests made via Live Chat are actioned as an immediate priority. If you cannot access your account to initiate exclusion, contact our support team directly and we will close the account on your behalf without delay.
Problem gambling can develop gradually and is often hard to recognise from the inside. If you identify with several of the signs below — whether for yourself or someone you know — it is important to take action now rather than later. Using 98pakr's responsible gambling tools is a positive first step, but professional support is the right choice when gambling has become a real problem.
Spending more on gambling than you originally planned, or more than you can realistically afford.
Borrowing money — from family, friends or any financial product — specifically to fund gambling activity.
Feeling irritable, anxious or restless when not gambling, or when attempting to cut down.
Lying to family members or friends about the amount of time or money spent on gambling.
Gambling to escape personal problems, anxiety, depression or difficult emotions rather than for enjoyment.
Repeatedly trying to win back losses ("chasing") — placing bigger bets to recover previous losses.
Neglecting work, family responsibilities, or personal health because of time spent gambling online.
Feeling that you need to gamble with progressively larger stakes to get the same level of excitement.
This is a simple reflection tool — not a clinical assessment. If you tick three or more of the statements below as true for you in the past 30 days, we strongly recommend activating responsible gambling limits or speaking to a support service.
This tool is for personal reflection only and does not constitute a clinical diagnosis. If you are concerned about your gambling, please seek professional support.
If gambling has become a problem, professional support is the right path. The following resources provide assistance with problem gambling and related issues. These are text-only references — verify current availability independently.
Our 24/7 Live Chat team can action responsible gambling requests immediately — including setting limits, initiating self-exclusion and closing your account. Available in English with Urdu assistance during selected hours. Access via the Help Centre on the Platform.
Gamblers Anonymous is an international peer-support fellowship for people with gambling problems. Meetings follow a 12-step programme and are free to attend. Details of GA Pakistan chapters may be available through the international GA website. Text-only reference — verify current local availability independently.
Problem gambling is closely linked to anxiety, depression and other mental health conditions. In Pakistan, organisations such as the Pakistan Association for Mental Health (PAMH) and hospital-based psychiatric services in Karachi, Lahore and Islamabad can provide professional support. Consult your GP or a qualified mental health professional for referrals.
98pakr cannot and does not guarantee the current availability, accuracy or suitability of any external support service listed above. Resource availability changes. If you are in crisis or immediate distress, please contact a local health professional or emergency service directly. In Pakistan, the Umang helpline (0317-4288665) provides mental health support — verify current operating status independently before relying on it.
The 98pakr Platform is strictly for adults aged 18 and over, or the higher minimum age required by the applicable license jurisdiction. We take every reasonable step to prevent underage access, including age verification checks during and after the registration process.
However, parents and guardians also have an important role. Keeping login credentials private, using parental control software, and having open conversations about the risks of gambling are all practical measures that protect young people from access to online betting platforms.
If you suspect that a minor has accessed a gambling account, please contact 98pakr support immediately. We will investigate and act without delay.
Set your limits today, gamble within your means, and enjoy everything 98pakr has to offer — from Pakistan cricket odds to live casino — responsibly. Need help? Our support team is available 24/7.
18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws, including the Prevention of Gambling Act, 1977 (Pakistan), may restrict or prohibit gambling. This page does not constitute legal advice. Gamble responsibly. If you need help, use the tools and resources above.