Everything you need to know about 98pakr — from setting up your account and depositing in PKR, to cricket betting rules, bonus wagering requirements and responsible gambling tools. Browse by category or search below.
Jump straight to the topic you need. The full FAQ is organised into five sections below.
How to sign up, age requirements, KYC documents, password resets and everything you need to get your 98pakr account set up and verified.
PKR deposit methods, minimum amounts, withdrawal timeframes and what to do if a transaction is delayed or declined.
Cricket, PSL, ICC, live betting, casino games and slots — how markets work, what sports are covered and how in-play betting operates.
How to claim your welcome bonus, what wagering requirements mean in PKR terms, bonus expiry and how to opt out of promotional communications.
Data protection, deposit limits, loss limits, self-exclusion, what to do if gambling becomes a problem and how to reach our support team.
Can't find what you're looking for? Our support team is available 24/7 via Live Chat on the Platform. English support always on; Urdu assistance during selected hours.
Getting started, eligibility, verification and account management on 98pakr
Creating an account on 98pakr takes just a few minutes. Click the registration button on the homepage, fill in your full legal name, date of birth, email address and choose a secure password. You will need to confirm your email before your account becomes active. Make sure all details match your official identity documents as they will be required during KYC verification.
You must be at least 18 years of age, or the higher minimum age required by the operator's or applicable license jurisdiction, to register and use 98pakr. Underage access is strictly prohibited. If we identify that an account belongs to someone under the minimum age, we will close it immediately and any balance may be forfeited. Please keep your login details secure to prevent underage access.
No. Each individual may hold only one registered account on 98pakr. Duplicate or multiple accounts are against our Terms and Conditions. If we detect more than one account linked to the same person, we reserve the right to close secondary accounts, void associated bonuses and withhold any winnings accumulated on those accounts. If you have accidentally created a duplicate account, contact support immediately.
For identity verification (KYC), you will typically need to provide a copy of a valid government-issued identity document — your National Identity Card (CNIC) is the most commonly accepted option for Pakistani users, though a passport or driving licence are also accepted. You may also be asked to submit proof of address and documentation related to your payment method. KYC is required before your first withdrawal can be processed.
To reset your password, click the 'Forgot Password?' link on the login page and enter the email address registered to your account. You will receive a password reset link by email within a few minutes. If you do not see it, check your spam or junk folder. For security, reset links expire after a short period. If you continue to have trouble, contact our 24/7 Live Chat support team for assistance.
98pakr is an English-language platform targeting adult users across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other cities. However, it is your personal responsibility to verify whether accessing or using online gambling services is lawful under applicable laws in your specific location. 98pakr does not claim that gambling is legal or regulated by the Government of Pakistan or any Pakistani authority.
PKR transactions, payment methods, processing times and cashier queries
Accounts on 98pakr display balances and transactions in Pakistani Rupee (PKR). The account currency is set at the time of registration and cannot be changed afterwards. All deposits, withdrawals, bet stakes, winnings and bonus amounts are shown in PKR, making it straightforward for Pakistani users to track their spending and manage their budgets in familiar terms.
The deposit methods currently available on 98pakr are displayed in the live cashier section of your account, as availability can change. Familiar Pakistani payment services such as Easypaisa, JazzCash, Raast, and bank transfers via HBL, UBL, Meezan Bank and Bank Alfalah are referenced as common domestic payment options in Pakistan. However, their mention here does not confirm current integration or imply that any of these providers endorse or support gambling activity. Always verify availability in the cashier before attempting a deposit.
The minimum deposit amount on 98pakr is displayed in the live cashier section of your account and may vary depending on the deposit method you choose. Minimum and maximum limits are set to ensure efficient payment processing. For the most current and accurate minimum deposit figures in PKR, please check the cashier directly, as these can be updated in line with payment provider requirements.
Withdrawal processing times on 98pakr depend on the payment method you choose and the completion of identity verification (KYC). Once your withdrawal request has been approved by our team, the actual transfer time to your payment account is handled by the payment provider and is outside our direct control. Estimated processing times for each method are shown in the cashier section. Completing KYC verification before making your first withdrawal will help avoid delays.
Withdrawals may be declined or delayed for several reasons: incomplete KYC verification, outstanding wagering requirements on bonus funds, a mismatch between your account details and the payment method, or a pending security review. If your withdrawal has been flagged, our support team will contact you with details. For the fastest resolution, ensure your account is fully verified and that any active bonus wagering requirements have been met before requesting a withdrawal.
As a general rule, 98pakr processes withdrawals to the same payment method used for your most recent deposit, where technically possible. This is a standard anti-money-laundering practice to ensure funds are returned to their original source. If the original deposit method is no longer available or valid, please contact our support team before submitting a withdrawal request so we can guide you through the available options.
Sports betting, cricket markets, live casino, slots and how in-play betting works
98pakr covers a wide range of sports betting markets. Pakistani cricket — including bilateral series, PSL T20 and ICC tournaments such as the Cricket World Cup and Champions Trophy — is prominently featured. Beyond cricket, you can bet on international football, UFC and MMA events, tennis, basketball, esports and more. The sports available and specific market depth may vary by season and tournament schedule. Check the sportsbook section of the Platform for the latest offerings.
In-play betting on 98pakr allows you to place wagers on events that are already in progress, with odds updating in real time to reflect what is happening in the match. Markets may be suspended momentarily during key moments — such as wickets falling in a cricket match or goals being scored in football — while odds are recalculated. Bets confirmed before a market suspension are valid. Bets placed after an outcome has occurred but before the Platform has updated may be voided in accordance with our betting rules.
98pakr offers a broad casino games library including slot games from leading providers, classic table games such as roulette, blackjack and baccarat, video poker, and a live dealer casino section featuring real human dealers streamed in real time. Game availability depends on the providers integrated with the Platform at any given time. Each game has its own rules and RTP information available in the in-game help section — we recommend reviewing these before wagering.
Cash-out functionality is available on selected markets and events on 98pakr, allowing you to settle a bet early for a guaranteed return before the final outcome is determined. Not all markets offer cash-out — availability depends on the sport, event type and current match circumstances. Where available, the cash-out option will appear on your open bets. The offered amount reflects the real-time probability of your selection winning at that moment.
Settlement of cricket bets affected by rain, abandonment or Duckworth-Lewis-Stern (DLS) revisions is governed by the cricket-specific rules in the 98pakr sports betting section. Generally, if a match is abandoned with no official result declared, match-winner markets will be voided and stakes returned. If a reduced-overs match produces an official result via DLS, markets settle on that result. For full details including PSL and ICC-specific rules, review the cricket betting rules in the Platform.
Welcome bonuses, wagering requirements, expiry dates and how to manage promotional offers
Welcome bonuses on 98pakr are typically credited automatically when you make your first qualifying deposit as a new registered user, provided you meet the eligibility criteria stated in the specific promotion terms. Some offers may require you to enter a promotional code during registration or at the cashier stage. Always read the full promotion terms — including minimum deposit thresholds in PKR, wagering requirements, eligible games and validity periods — before making a deposit intended to claim a bonus.
A wagering requirement is the total amount you must bet using bonus funds before any winnings derived from that bonus can be withdrawn as real money. For example, if you receive a PKR 5,000 bonus with a 10x wagering requirement, you need to place a total of PKR 50,000 in qualifying bets before the bonus converts to withdrawable funds. Different games contribute different percentages toward wagering requirements — slots typically contribute 100% while table games may contribute less. Check the individual promotion terms for specifics.
Yes. If you prefer not to receive bonuses or promotional communications from 98pakr, you can update your marketing preferences in your account settings or contact our support team to request removal from promotional communications. This will not affect essential service-related account communications such as transaction confirmations, security alerts or policy update notifications. Opting out of promotions does not affect your ability to use any other part of the Platform.
Yes, all bonuses on 98pakr are subject to validity periods as specified in the individual promotion terms. If you do not meet the wagering requirements within the stated timeframe, the bonus and any winnings generated from it will be forfeited automatically. Validity periods vary by promotion — they may range from a few days to several weeks. Always check the expiry date when a bonus is credited to your account so you can plan your play accordingly.
Bonuses may not be credited if the deposit amount did not meet the minimum qualifying threshold, if a required promotional code was not entered, if you are not a first-time depositor for a welcome offer, or if you have previously opted out of promotional communications. In some cases, bonuses may take a few minutes to appear after the deposit is confirmed. If your bonus has not appeared within 30 minutes of a qualifying deposit, contact our Live Chat support team with your transaction reference.
Data protection, player safety tools, self-exclusion and support contacts on 98pakr
98pakr uses industry-standard TLS/SSL encryption to protect all data transmitted between your device and the Platform. Sensitive personal data held on our servers is encrypted at rest. Access to personal information is restricted to authorised personnel with a genuine operational need. We do not sell your personal data to third parties. For full details of how we collect, use and protect your information, please read our Privacy Policy.
98pakr provides a full suite of responsible gambling tools including deposit limits (daily, weekly and monthly), loss limits, wager limits, session time limits, reality check notifications and self-exclusion. These tools are accessible from within your account settings at no cost. Limit reductions take effect immediately; increases take effect after a mandatory cooling-off period. If you need to activate self-exclusion urgently, contact our 24/7 Live Chat support team and we will action it straight away.
To activate self-exclusion, go to the Responsible Gambling section in your Account Settings and select the self-exclusion option. You can choose a period ranging from 30 days to permanent account closure. During the exclusion period, your account will be blocked and you will not receive promotional communications. If you cannot access your account settings, contact our Live Chat support team immediately and we will process your self-exclusion request as an urgent priority without delay.
If you feel your gambling is becoming problematic — chasing losses, spending more than you can afford, feeling anxious when not gambling — take action immediately. Start by setting strict deposit and loss limits in your account settings, or use the self-exclusion tool to take a complete break. You can also reach out to our support team via Live Chat for guidance. For professional support, consider contacting a mental health professional or a gambling support organisation. Our full Responsible Gambling page has further resources and a self-assessment tool.
The fastest way to reach 98pakr support is via Live Chat, which is available 24 hours a day, 7 days a week through the Help Centre on the Platform. Support is available in English, with Urdu-language assistance available during selected hours. You can also contact us by email — the address is displayed as plain text on our contact pages and in the footer of this site. We aim to respond to all email enquiries within one business day.
If your question isn't answered above, our support team is always available via Live Chat in the Help Centre. Or head back to the 98pakr homepage to explore everything the Platform has to offer.
18+ only. Local laws may restrict gambling. Please gamble responsibly.